Manpower consultancy for Receptionist and Front Office Staff
For the services industry, first interaction with the staff makes or breaks your business, because they say first impression lasts long and that is a very valid statement. Prospective customers can make a decision to deal with you just by deciding if the presentation and behaviour of your receptionist or front office staff is good enough for them.
So, with the understanding of that fact we make sure that we hire highly presentable and intelligent candidates with excellent communication / interpersonal skills who can be the face of your business to the walk in clients.
We look for these following qualities in a prospective candidate:
- Provide excellent customer support.
- Maintain the decorum of the reception area.
- Take calls to solve customer problems or to forward them to appropriate departments.
- Take appointment for seniors.
- Stay up-to-date with company’s pricing, booking and cancellation policies.
- Keep track of necessary maintenance activities and report them to manager.
- Be able to handle emergencies as the first point of contact.
Use our requirement form to submit your staffing needs for receptionists and front office workers. For other requirements of specific nature please contact our hiring managers directly.
Qualification is not a very important criterion in this field. While a technology company may prefer a science graduate a publishing company may ask for a candidate with arts background. What is important is the candidate’s ability to convince clients about the employers’ services and to calm them down when they are volatile. Communication and presentation is the key here.
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What People Say About Us
R. Sinamatra, Hong Kong
"We are thankful to Aman Overseas for the excellent service you have provided us in form of long term staffing solutions for our hotels and spas around the world. Irrespective of the country our properties are located in we got talented people when required. Thank you."